Returns & Exchanges
I accept returns and exchanges on prints, returns only on original art. Please contact me within 14 days of delivery and mail item back within 30 days. Items not available for an exchange or return are sale items, digital downloads, and custom art.
Cancellations
If you need to cancel your order, please contact me asap at lauralynneart@gmail.com. Cancels should be done within 24 hours of placing your order
Please Note
Please check the items when your order is received. If there are any discrepancies, please notify me via message within 7 days so that we can take corrective action. If there is no problem with the artwork received, then shipping, handling, and insurance fees are NOT refundable and buyer is responsible for return shipping cost.
Important note: Returned art must be in its original condition. I will issue a credit to your account after I receive the returned item/s.
Payment Policy
I accept payments via my checkout, which uses PayPal. You do not need a PayPal account to purchase.
Shipping Policy
Items are shipped between 3-5 business days. The artwork is packaged carefully in a cello bag, backing board (on all prints over 8×8 inches), and sent in a hard mailer. If your print/s are damaged during shipping, please contact me for an exchange.
Custom Orders and Commissions
I am happy to work with you on a custom order, however, please be prepared for an in depth email discussion regarding your project. This may include requesting photos of the space where you intend to place the art; and questions about your color and personal style preferences. Working with you to create a perfect art piece to suit your needs is my goal.
Please note that the paintings and collages will look better in person when you are able to see the fine brushstrokes and variations in hue or texture. Collages may have brush lines from the glue and small bubbles.
Please contact me with any questions or concerns at lauralynneart@gmail.com.